Service Stock
National has a substantial investment in dedicated shelf stock of service parts. Parts can normally be packed and shipped the same day, 24 hours a day, 7 days a week. In addition, we maintain regional stock at our service centers in Germany, Japan, and China.
Commitments to Service Include:
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Over 8,000 SKU’s
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Current & Legacy Models Supported
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Shipped same day
Spare Parts
Made to Order Quickly
It is usual for us to support National machines which date back to the 1950's and even earlier. Given the breadth of machines produced over the years, we consider our quickness in producing spare parts "made to order" a core capability. For this reason, we have dedicated manufacturing areas reserved only for spare parts manufacture to our original prints.
Machine Upgrade Kits
Continuous improvement can only happen by listening closely to feedback. Over the years we have been listening and using that feedback to take our designs to the next level – reducing maintenance needs, improving performance, minimizing changeover time. These improvements have not only been incorporated into current-day Nationals but also have been captured as retrofit upgrade packages for existing machines.
Central Support Center
Tiffin, OH
Regional Support Center
Nagoya, Japan
Support in Japanese
and English:
Monday -Friday: 9:00 a.m. - 5:30 p.m. JST
Closed: Saturday & Sunday
Tel: +81-568 –89-0571
Regional Support Center
Nurnberg, Germany
Support in German
and English:
Monday - Friday: 7:00 a.m. - 6:00 p.m. CEST
Closed: Saturday & Sunday
Tel: +49 911 51 98 250
Regional Support Center
Suzhou, China
Support in Mandarin
and English:
Monday - Friday 8:30 a.m. - 5:30 p.m. CST
Closed: Saturday & Sunday
Tel: +0512-66163532
Regional Support Center
Sao Paolo, Brazil
Support in
Portuguese:
Monday - Friday 8:00 a.m. - 6:00 p.m.
Closed: Saturday & Sunday
Tel: +55-11-3673-2788